Learn Cafizio, step by step
Straight answers for every part of running your counter. Each one links to the full guide.
Getting started
How do I set my currency and receipt name?
Choose your currency during the first setup, then enter your Cafe Brand Name in Receipt Settings so it prints at the top of every receipt.
Read the full guideHow do I connect and test my receipt printer?
Choose how the printer is connected — built-in, USB, Wi-Fi/Ethernet or Bluetooth — use Auto Detect where offered, select the paper size, then press Test Print.
Read the full guideHow do I add all my products at once?
Download the product import template, fill in your items and prices, then import it to add your whole menu in one go instead of typing each item by hand.
Read the full guideTaking orders
How does my shift work?
Sign in with your PIN and start taking orders. Your shift runs from your last Print & Clear until the next one, and closing it saves a shift report.
Read the full guideHow do I take and print an order?
Tap products to build the order, add delivery details if delivery is enabled, then press Confirm & Print Order to save it and print the tickets.
Read the full guideManaging your shop
How does low-stock tracking work?
Turn on Track Inventory for a product and set a minimum stock level. Cafizio then marks it Low Stock or Out of Stock in Inventory.
Read the full guideHow do I set up staff PINs and permissions?
Give each employee a unique 4-digit PIN and a role, then switch on only what they need. Cashiers cannot open settings or the admin reports.
Read the full guideProfits & reports
How do I read my end-of-day report?
Open Reports, enter your PIN and print your shift report, then press Print & Clear to close the shift. Admins see sales, expenses, salaries and Net Profit for any period.
Read the full guideQuick fixes
What happens if the internet goes down?
Selling, printing, stock and reports keep working. If you use optional cloud sync, your data is uploaded when the connection returns.
Read the full guideMy printer stopped printing — what do I do?
Check the cable or the Wi-Fi network and the printer's power, run Test Print, then use Auto Detect again. The troubleshooting guide covers USB, Wi-Fi and Bluetooth.
Read the full guide