Question 1

How do I set up my shop name and currency?

Accepted Answer

Enter your business name exactly as you want it to appear on receipts, and set your currency before adding your menu.

Question 2

How do I connect and test my receipt printer?

Accepted Answer

Cafizio detects most common printers automatically. This walkthrough covers connecting over cable or Bluetooth and running a test print.

Question 3

How do I add all my products at once?

Accepted Answer

Download the product import template, fill in your drinks and prices, then upload it back to add your whole menu in one go instead of typing each item by hand.

Question 4

How do I start my day correctly?

Accepted Answer

Enter your opening cash float before the first order so your end-of-day count matches exactly.

Question 5

How do I take and print an order?

Accepted Answer

Select items, choose cash or card, and print the receipt for the customer and the kitchen — including item notes like "no sugar".

Question 6

How do low-stock alerts work?

Accepted Answer

Set a minimum quantity for any item and Cafizio flags it automatically as it runs low.

Question 7

How do I set up staff codes and permissions?

Accepted Answer

Give each employee their own PIN and control what they can do — for example, sell without seeing profit reports.

Question 8

How do I read my end-of-day report?

Accepted Answer

One tap gives you total sales, recorded expenses, real net profit, and your best-selling items.

Question 9

What happens if the internet goes down?

Accepted Answer

Nothing stops. Cafizio keeps saving every order locally and sends them automatically once the connection returns.

Question 10

My printer stopped printing — what do I do?

Accepted Answer

Check the cable connection, then go to Settings and tap "Refresh connection". This resolves most cases in seconds.

Learn Cafizio, step by step

Getting started